Last Updated: 11.11.24
Welcome to The Skate Club’s website! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, sign up for newsletters, or interact with our services.
1. Information We Collect
We may collect and process the following information:
- Personal Information: Names and email addresses are collected through forms and newsletter sign-ups.
2. How We Use Your Information
We use the personal information collected for the following purposes:
- Booking Processing: To manage and facilitate bookings on our third-party booking platform.
- Marketing Communications: To send newsletters and updates (with your consent).
- Site Traffic Analysis: To analyse website traffic and enhance the user experience.
- Service Improvement: To improve and personalise our services based on user feedback and interactions.
3. Legal Basis for Data Processing
Our processing of personal data is based on:
- Consent: We only process your personal information for marketing and personalisation when we have your consent.
- Contractual Necessity: For booking-related activities, we direct users to a third-party website to complete transactions. However, we may use limited personal information for processing pre-booking communications as needed.
4. Third-Party Data Sharing
We do not share your personal information with third parties except as required by the third-party booking platform, where you will provide details directly for booking purposes.
5. Cookies and Personalization
Our website uses cookies to personalise your experience on our website. These cookies help us remember your preferences and provide relevant content. By continuing to use our website, you consent to our use of personalisation cookies.
6. User Rights
As a user, you have rights regarding your personal information under the UK General Data Protection Regulation (UK GDPR), including the rights to access, update, and delete your data, as well as to withdraw your consent at any time. To exercise these rights, please contact us at info@theskateclub.com.
7. Data Security
We are committed to safeguarding your personal information, but please note that we currently do not employ additional specific security measures. For payment security, we use a secure third-party booking platform.
8. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not collect information from children.
9. Data Retention
We retain your personal information until you choose to unsubscribe from our communications. You can unsubscribe at any time by following the instructions in the emails we send or by contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If there are any significant updates, we will inform you via email and/or through an announcement on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Email: info@theskateclub.com